Frequently Asked Questions

Everything you need to know about our seaweed-based skincare and services.

When will my order ship?

Most orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your seaweed-infused beauty essentials.

Are Repêchage products suitable for sensitive skin?

Yes, many of our formulations are specifically designed for sensitive skin. We recommend our Hydra 4 line, which features soothing seaweed extracts to help calm and protect delicate complexions.

What is your return policy?

We offer a 30-day return policy on most products purchased directly from our website. Items must be in their original packaging and accompanied by a proof of purchase.

Do you offer international shipping?

Currently, we ship to a wide range of international locations. Shipping rates and delivery times vary by destination and are calculated at checkout.

Are your products cruelty-free?

Repêchage is committed to ethical beauty. We do not test our finished products or ingredients on animals.

How can I find a Repêchage spa near me?

You can use our 'Store Locator' tool on the website to find authorized professional spas and salons that offer Repêchage treatments and retail products.